Pillar
Quality of Earnings Due Diligence for Buying and Selling a Business
When we run a Quality of Earnings analysis on a lower-middle-market deal, the normalized earnings more often than not come back lower than the number the seller presented. Not because anyone is lying. Small businesses keep their books for tax and for the owner’s life, not for a sale, and the gap between reported profit and the cash flow a new owner actually inherits is where deals are won, repriced, or lost. This guide explains what a Quality of Earnings (QoE) engagement is, when to get one, what it finds, and how buyers and sellers use it.
What a Quality of Earnings report is (and is not)
A Quality of Earnings report is a deal-focused, non-attest analysis that tests whether a target company’s reported earnings reflect real, recurring cash flow. It rebuilds management’s numbers: it normalizes EBITDA for one-time and owner-specific items, proves the cash against the bank, and prices the working capital the business needs to keep running after close.
It is not an audit (no opinion, no assurance), not a valuation (it produces the normalized EBITDA a valuation is built on, but stops short of a value), and not tax or legal due diligence. Treewalk runs the financial diligence and partners with a CBV firm for valuation and a tax firm for tax diligence, so a buyer gets one coordinated process instead of three disconnected ones.
Buy-side vs. sell-side QoE
Buy-side QoE
is commissioned by the buyer after a letter of intent, to confirm what they are buying before the money moves. First-time buyers want to be involved and learn; institutional buyers often want the finished product to hand to their lender and investors.
Sell-side QoE
is commissioned by the owner (or their advisor) before going to market. It surfaces and fixes the financial surprises on the seller’s terms, so the listing can say the financials are validated.
When should you get a QoE?
For sellers, the highest-value timing is before you go to market, never after you are already deep in a buyer’s exclusivity period. A completed sell-side QoE widens the buyer pool, shortens diligence, and prevents the most common way a deal dies: a buyer spends ninety days under exclusivity, the financials come back soft, and they walk after two extensions. Our goal is that when you accept an offer, the financials are the one thing that will not be the deal-killer.
For buyers, the trigger is post-LOI: once you have an accepted letter of intent and exclusivity, before you remove your diligence condition.
Report vs. data book: which deliverable do you actually need?
There are two ways to receive a QoE:
The QoE data book (Excel). Every schedule, adjustment, proof-of-cash detail, and working-capital calculation. For most of the owner-managed, lower-middle-market deals we work on, this is the right deliverable. It is the same level of diligence as a full report, it is lender-compatible, and it costs less because it skips the formatting overhead.
The full PDF report. The data book’s findings turned into a narrative with tables and graphs. It makes sense for larger deals, private-equity buyers, complex capitalization tables, or when a specific lender or investor requires it.
A long formatted report is overkill for a small owner-managed business. Most lower-middle-market buyers are well served by the data book.
What a QoE actually finds
These are the recurring patterns we see across SMB deals (illustrative composites, not any single client):
- Pre-sale expense dips. Two or three months of unusually low costs right before a sale. It is a recurring enough pattern that we test for it on every engagement.
- Year-end revenue stuffing. A large deposit invoiced days before year-end that is almost entirely unearned.
- Add-backs that do not trace. A claimed cost with no entry in the general ledger; a “reconciliation discrepancy” that turns out to be an accounting-system migration artifact; double-counted payroll from running two accounting files at once.
- Sublease and other non-operating income booked as revenue, which has to be stripped out to isolate the business.
- Rent and insurance understated versus what a new owner will actually pay on a standalone basis.
- Customer concentration hiding in the revenue, and one-time projects dressed up as recurring.
- Working capital the seller underestimates. Owners consistently think a business runs on less working capital than it actually needs.
The point of naming these is not suspicion. As one of our directors puts it, most of it is “things small businesses do that the seller did not know how to deal with,” not manipulation. But each one moves EBITDA, and EBITDA moves price.
The core analyses inside a QoE
Every engagement runs the same spine, sized to the deal:
Normalized EBITDA.
We pressure-test the seller’s EBITDA add-backs and normalizations item by item and show “management add-back” next to “verified add-back,” each with the rationale. If an add-back is real, it survives; if it cannot be traced, it does not.
Proof of cash.
We tie the bank statements to the books, receipts and disbursements separately, so reported activity is confirmed against third-party data.
Net working capital peg.
We set the normalized level of working capital the business needs post-close, on a cash-free, debt-free basis.
Tax bridge.
We reconcile the financial statements to the tax returns and ask questions wherever they do not match.
Fair, not aggressive
Buyers ask whether our adjustments are aggressive or conservative. The honest answer is fair across the board. On the sell-side, the work is a partnership to maximize value within reason. We will not declare EBITDA a million dollars higher to win a mandate, the way some sell-side shops add back everything that moves. The number has to hold up in the buyer’s diligence, or it was never worth anything.
Deferred revenue and working capital at closing
Two areas cause more last-minute disputes than any other.
Deferred revenue. Cash a seller collected for work not yet delivered is a liability, not profit. The most buyer-favorable outcome is treating it as debt or leaving it in the business as cash at close; the most common is the buyer taking a margin haircut on it; the worst is the seller keeping the cash while the buyer still has to deliver the service.
The working capital true-up. The peg set during diligence and the true-up calculated at close must use the same method. If they do not, you manufacture a phantom adjustment that makes it look like the seller stripped the business when nothing actually changed. Consistency is the whole game.
How much does a QoE cost?
Fees are scoped per deal and quoted as a fixed fee once we have seen the financials, so there is no hourly surprise and no scope creep. The factors that drive cost are deal size, buy-side vs. sell-side, the deliverable (data book vs. full report), the number of entities or locations, how clean the books are, and how complex the working-capital and deferred-revenue picture is.
Who does the work, and why a specialist matters
Treewalk’s transactions team does Quality of Earnings work and nothing else, with a team that came up through the major accounting firms and brought that rigor down to the lower-middle-market. The reason it matters is repetition: a buyer might do one or two QoEs in a lifetime; we do dozens a year, so we know on sight what is a real add-back and what is not. Every engagement has a director scoping it and on the seller calls, a manager running it day to day, and an analyst doing the reconciliations.
How buyers use a QoE to negotiate
A QoE is not just a safety check; it is a negotiating tool. It gives a buyer a documented, defensible reason to reopen price, restructure an earn-out, size a holdback, or set the working-capital target. Sellers respond to a clear schedule with the rationale attached far better than to a vague “the numbers feel high.”
Frequently asked questions
Is a Quality of Earnings report the same as an audit?
No. An audit gives an opinion and assurance under professional standards published by CPA Canada. A QoE is a deal-focused investigation with no assurance, marked for internal use.
Should I get the QoE before or after I go to market?
Sellers: before. Buyers: after the LOI. A sell-side QoE done early prevents the financials from killing the deal during a buyer’s exclusivity period.
Do I need the full report or is the data book enough?
For most owner-managed, lower-middle-market deals, the data book is the same diligence, lender-compatible, and cheaper. The full report is for larger, private-equity, or complex deals.
Does a QoE include a valuation or tax due diligence?
No. A QoE produces the normalized EBITDA a valuation is built on, but it is not a valuation, and it is not tax diligence. We coordinate both through partner firms.
How long does a QoE take?
For a clean target, a typical engagement is a matter of weeks; the constraint is almost always the seller’s responsiveness, not our throughput.
Is it normal for the QoE number to come in below the seller’s?
Yes. Across our engagements the normalized number usually lands below the presented one, because of timing, owner add-backs, and working-capital realities the seller did not account for.
Where to next
If you are buying or selling a business and want the financials to hold up before they cost you the deal, our transaction advisory team runs the Quality of Earnings analysis end to end.